Privacy Policy

Our commitment to your privacy

At Raise District, we build brands, campaigns, and websites that grow revenue — and that work runs on data. We treat the information you share with us the same way we treat our clients’ marketing budgets: with discipline, transparency, and accountability. 

This Privacy Policy explains what we collect when you visit 

www.raisedistrict.com, contact us, book a strategy call, or engage us for Digital Marketing, SEO, Web Development, or Social Media Management services — and the control you keep over it at every stage. 

By using our website or services, you agree to the practices described below. 

1. Who we are

Raise District (“Raise District,” “we,” “us,” or “our”) is a digital marketing agency operating at Raise District, Lahore. 

For privacy questions, data requests, or complaints, contact our privacy team at raisedistrictco@gmail.com

2. Information we collect

We collect only what we need to respond to you, deliver results, and improve our services. 

Category	Examples	How we collect it
Contact details	Name, email address, phone number, company name, job title, website URL	Contact forms, proposal  requests, discovery calls, email
Project  information	Goals, budget range, current marketing setup, competitors, brand assets, credentials you choose to share	Onboarding forms, calls, shared documents
Billing information	Billing name, address, tax details, invoice history	Contracts and invoicing; card details are handled by our  payment processor, never stored by us
Usage and device data	IP address, browser and device type, pages viewed, referring source, time on page, clicks	Cookies, analytics, and server logs
Marketing  engagement	Email opens and clicks, ad  interactions, form submissions, downloads	Email platform, ad platforms, and CRM
Communications	Emails, messages, call notes, and (where you are notified and  consent) call or meeting recordings	Direct correspondence and scheduled calls

We do not intentionally collect sensitive personal data (such as health, biometric, or government ID information) and ask that you do not send it to us.

3. How we use your information

We use the information we collect to: 

• Respond to enquiries, prepare proposals, and scope engagements 
• Deliver and manage our Digital Marketing, SEO, Web Development, and Social Media Management services 
• Set up, run, optimize, and report on campaigns and websites 
• Issue invoices, process payments, and maintain business records
• Send service updates, insights, case studies, and offers you have asked to receive
• Measure website performance, attribution, and content effectiveness
• Protect our website and clients against fraud, spam, and abuse 
• Comply with legal, tax, and regulatory obligations

We never sell your personal information, and we do not share your business data with competitors. 

4. Legal bases for processing

Where GDPR, UK GDPR, or similar laws apply, we rely on: 

• Contract — to deliver services you have engaged us for 
• Legitimate interests — to run, secure, and improve our business and to market relevant services to businesses 
• Consent — for non-essential cookies, marketing emails, and call recordings (withdrawable at any time) 
• Legal obligation — for accounting, tax, and compliance requirements 

5. Cookies and tracking technologies

Our website uses cookies and similar technologies to keep the site functional, understand traffic, and measure marketing performance. These fall into three groups: 

• Essential — required for the site to load, stay secure, and remember your preferences 
• Analytics — help us understand which pages, sources, and content drive results (for example, Google Analytics 4) 
• Advertising — allow us to measure conversions and show relevant ads (for example, Meta Pixel, LinkedIn Insight Tag, Google Ads tags) 

You can accept, reject, or change non-essential cookies at any time through our cookie banner or your browser settings. Blocking some cookies may affect site functionality.

6. Data we process on behalf of our clients

When we manage campaigns, websites, analytics, ad accounts, CRMs, or social profiles for a client, we act as a data processor and the client remains the data controller. In those cases: 

• We access client systems only as needed to perform the agreed scope of work 
• We follow the client’s documented instructions and our signed agreement 
• We apply confidentiality obligations to every team member and approved subcontractor 
• We return or securely delete access and data at the end of the engagement, on request 

If you are an end customer of one of our clients and want to exercise your privacy rights, please contact that business directly. We will support them in responding to you. 

7. How we share information

We share information only with parties that help us operate, and only to the extent required: 

• Service providers — hosting, CRM, email marketing, analytics, scheduling, project management, cloud storage, and payment processing 
• Advertising and social platforms — such as Google, Meta, LinkedIn, and TikTok, for campaign delivery and conversion measurement 
• Professional advisors — accountants, auditors, and legal counsel under confidentiality obligations 
• Authorities — where disclosure is legally required, or to protect our rights, users, or security 
• Business transfers — in connection with a merger, acquisition, or sale of assets, with notice to affected individuals 

All providers are selected for their security standards and bound by contractual data protection terms.

8. International data transfers

We work with clients and tools across multiple countries, so your information may be processed outside your country of residence. Where required, we use recognized safeguards such as Standard Contractual Clauses and vendor data processing agreements to protect transferred data. 

9. Data retention

We keep personal data only as long as it serves a clear purpose: 

• Enquiries that do not convert — up to [24] months 
• Active client records — for the duration of the engagement 
• Contracts, invoices, and tax records — as required by law, typically [7] years 
• Marketing subscriber data — until you unsubscribe, plus a suppression record to honor your opt-out 

When data is no longer needed, we delete or anonymize it. 

10. Your privacy rights

Depending on where you live, you may have the right to: 

• Access the personal data we hold about you 
• Correct inaccurate or incomplete information 
• Request deletion of your data 
• Restrict or object to certain processing, including direct marketing 
• Receive your data in a portable format 
• Withdraw consent at any time 
• Opt out of the sale or sharing of personal information (we do not sell personal information) 
• Lodge a complaint with your local data protection authority 

To exercise any right, email raisedistrictco@gmail.com. We verify requests and respond within 30 days, or sooner where the law requires.

11. Marketing communications

If you opt in to our insights, offers, or newsletter, you can unsubscribe using the link in any email or by replying with “unsubscribe.” We may still send essential service and account messages related to an active engagement. 

12. How we protect your information

We apply safeguards appropriate to the sensitivity of the data we handle, including: 

• Encrypted connections (HTTPS/TLS) across our website and tools
• Role-based access, so team members only see what their work requires
• Password managers, multi-factor authentication, and periodic access reviews Vetted, contractually bound vendors and subcontractors
• Prompt incident response and notification where required by law

No system is completely secure, but we work continuously to reduce risk and limit exposure.

13. Third-party websites and platforms

Our site and content may link to third-party websites, tools, or social profiles. We are not responsible for their privacy practices, and we encourage you to review their policies before sharing information. 

14. Children’s privacy

Our services are built for businesses. We do not knowingly collect personal information from anyone under 16. If you believe a child has provided us data, contact us and we will delete it promptly. 

15. Changes to this policy

As our services, tools, and legal obligations evolve, we may update this Privacy Policy. The revised version will be posted here with a new “Last updated” date, and material changes will be communicated to active clients and subscribers. 

16. Contact us

Questions, requests, or concerns about privacy at Raise District: 

Raise District
Email: raisedistrictco@gmail.com
Website: www.raisedistrict.com 
Phone: +92 321 440 8877

We respond to every privacy enquiry within 2 business days.